We Are Always Here

We pride ourselves on being authentic throughout the therapeutic process

*Important Info – New Clients*

Before we begin the journey, we want to make sure you, as a prospective new client, have all of the bits and pieces you might need to fully understand how things work and how we can best support you. Please take a look at the information below and let us know if you have any questions!

In the event that your child is seeking services with us and there is any kind of custody agreement (pending, active, or otherwise), Ambler Counseling Center requires written consent from both parents to provide services.
As with other practices, all of Ambler Counseling Center’s practitioners and staff are mandated reporters of concerns of child abuse or neglect. We strive to be transparent about this legal and ethical obligation.
Should non-payment take place, we have the right to terminate services until payment is received.
All intake documents sent to the client via our secure client portal MUST be completed prior to scheduled intake session. Practitioners will need to cancel or reschedule your appointment if these forms are not completed prior to your scheduled appointment.
Your intake session’s purpose is to formulate recommendations for what will be the best fit for you. Because you deserve to receive customized care, if Ambler Counseling Center is not the right fit for your needs, we may support referrals to other resources based on intake recommendations in order to ensure your appropriate care.
If your goal is to seek reimbursement from insurance, we recommend checking with your insurance provider prior to beginning services. Ambler Counseling does not accept insurance and is not on any insurance panels. Working with one of our licensed clinicians may be most supportive to your goal of reimbursement – however, we strongly encourage that you check in with your insurance provider before proceeding.
As rules and regulations ebb and flow, Ambler Counseling Center wants prospective clients to be aware and mindful of potential disruptions to care should clients relocate, go on vacation out of state, or attend college outside of Pennsylvania.